Support
A question, a problem or an idea? Write to support@uptodatewebdesign.com. A person reads every message and answers, usually within a working day.
Guides
How to put MyVisitors on your website, set up campaigns, chat with visitors and send emails: the guides. In the dashboard, Help has the same, and Ask MyVisitors (the Ask button at the top) answers questions about your own workspace.
The iPhone app
- Sign in with the email and password of your MyVisitors account. Signed up with Google? Set a password first with Forgot your password.
- The app has your Inbox, Contacts and Campaigns, and Ask MyVisitors. Building campaigns and emails happens on the dashboard.
- Notifications: Settings → Notifications in the app chooses chat messages, new contacts or both, per iPhone.
- No account yet? Make one on notify.uptodateconnect.com; the app doesn't create accounts.
AI credits
Ask MyVisitors and writing for you use your workspace's AI credits, which renew on the 1st of each month. See what's left on your Plan page.
Your account and your data
- Export your contacts from Contacts → Export CSV.
- To close your account and delete its data, write to support@uptodatewebdesign.com from the account's email address. How we handle data is in the privacy policy.